Due to hygiene reason, all winds and brass instruments may not be returned.  Return can only be made on items that are defect or damage during shipment. All return must be made within 14 days of receiving the item. There will be a 15% restocking fee for ALL returns. Buyer is responsible for shipping the item back to us undamaged using any traceable service. A tracking number must be provided to us after item has been shipped back. All items returned must be in original packaging and good condition. Once we receive and inspect the returned items, we will start the refund process. Your refund will be adjusted based on the purchase price or best offer price, minus 15% restocking fee and the original shipping cost.